We have developed a series of documentation and rich content for training and helping the sales professional to better position and sell Google Apps to enterprises. This is a focused sales training for all the sales reps of Google Apps Resellers who wants to maximize their Sales revenue and also the to increase their services revenue by showing value to their customers.

The Sales Training covers the following for Google Apps Reseller,

• Video Tutorials for Product Knowledge and its positioning
  
• Monthly Webinars to deal with real time sales cases with Q &A
• Sales Tool Kit (Proposal Templates, White Papers, Comparison Documents, etc)
• Regular updates on Products, Competitive Products and Services

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Google Apps is a truly Enterprise Class Messaging & Collaboration Solution and provides a flexibility to deploy Google Apps in may ways. Now this becomes a challenge at times to the sales team to figure out which would be the best way to suggest the client about the deployment. More than just way right way to suggest the client, at times it becomes a challenge to talk about the right way of deployment so that the sale is made correctly and most importantly the implementation is done correctly satisfying the needs of the client.

The Google Apps reseller Sales Team can use our Services to rightly position Google Apps to clients using our experience and right approach. We provide the following services in Presales for Google Apps,

• Qualifying the Client for Google Apps
• Requirement Analysis
• Solution Building
• Scope of Work & Implementation Plan
• RFP and Tendering Support
• Proposal Building Services

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As mentioned earlier that Google Apps being a Enterprise Grade Messaging & Collaboration Solution, there are multiple ways to deploy Google Apps. We offer all kinds of Deployment Services for Google Apps, the whole deployment services is through our Deployment Services Team based out of India. We provide professional services for all the important phases of Implementation.

Below are the various deployment services we offer around Google Apps,

• Green Field / Fresh Deployment of Google Apps
• Mix Mode / Dual Delivery of Google Apps
• Complete switch to Google Apps
  
• Special Routing of Inbound & Outbound Mails for Google Apps
• Multi-level Google Postini with Google Apps & Local On Premise Deployment

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Google Apps is suite of Products and is a true Productivity Tool to improve the efficiency of the Business. If a reseller is just assuming that by selling Google Apps, customer will actually be benefited of the whole Google Apps, well its not true. Google Apps implementation is successful only with Proper training during the role-out and also to continue to keep the end users updated with new features of Google Apps and its benefits.

We provide a structured Training Program for Google Apps as follows,

• End User Training for Each Application and Outlook Usage
• End User Support Training to use the best out of our support services
• IT Training for Each Application to handle the End Users on Level 1
• IT Training for Google Apps & Postini Control Panel for doing the day to day administration
• IT Training for using our Support & Knowledge base for effective support to their end users.

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Support Services is our key to the success, we ensure the we provide support to resellers and to their customers round the clock with our knowledge base and experience. We have a online help-desk and technicians to take care of our users. We provide a full range of support services right from the basic services of IT Support to fully managed Helpdesk for a large organization.

Our Support services includes the following,

• Standard Annual Support for IT
• Standard Annual Support for IT and End User
• Premium Support for IT & End User
• Managed Helpdesk for End Users

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